Microsoft 365 & Identity
Entra ID, Intune, Exchange Online, Teams, SharePoint, OneDrive, MFA, SSO, licensing, service health, and device compliance.
Microsoft 365, endpoint management, security, Python, and AI automation—grounded in hands-on enterprise support, hybrid infrastructure, and calm escalation ownership.
10+
Years enterprise IT
400+
Users currently supported
20+
Tier II advisors led
~20%
KPI / productivity gains
Qualification snapshot
This page is a fast qualification check. For role scope, responsibilities, selected impact, and operating environment, use the dedicated experience page.
Explore résumé-backed ExperienceEntra ID, Intune, Exchange Online, Teams, SharePoint, OneDrive, MFA, SSO, licensing, service health, and device compliance.
Windows 10/11, macOS, mobile, and Tanium; Autopilot, SCCM/MECM, and JAMF familiarity; device provisioning, deployment, encryption, onboarding, refresh, and recovery.
Windows Server, Linux, virtual machines, TCP/IP, DNS, DHCP, VPN, server-room diagnostics, storage, RAID, backup, and recovery.
ServiceNow, incident and problem management, vendor coordination, runbooks, monitoring, patching, hardening, vulnerability support, and audit-ready records.
Python, PowerShell, Bash, SQL, APIs, JSON, Git/GitHub, Docker, SSH, JavaScript, scheduled jobs, agent orchestration, and workflow automation.
AWS, Azure, Cloudflare, Linux/VPS administration, Postgres/Supabase, service health monitoring, logging, backups, and secure remote administration.
Education & credentials
Western Governors University — B.S. in Computer Science
CompTIA A+ · Network+ · Security+ · ITIL Foundation · AWS Certified Cloud Practitioner
Review certifications and credentialsSelected systems
Multi-machine operations, recoverable agent workflows, approval gates, secure administration, and local-first credential controls.
Explore AI systemsCanonical document
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