Automation Script Library
Reusable PowerShell and Bash modules that cut onboarding time by 35% with seamless environment configuration and compliance checks.
View project →IT Systems & Support Engineer trusted by Apple, OWC, and GE Aerospace to deliver resilient infrastructure, empathetic leadership, and measurable service outcomes across global teams.
Years of Experience
0+
Decades of frontline and strategic support leadership.
Endpoints Migrated
0+
Coordinated enterprise refreshes across hybrid ecosystems.
CSAT Increase
0%
Sustained satisfaction through proactive service improvements.
Reusable PowerShell and Bash modules that cut onboarding time by 35% with seamless environment configuration and compliance checks.
View project →Node.js service aggregating ServiceNow and infrastructure telemetry to surface live SLA health for global stakeholders.
View project →Interactive knowledge base with scenario-based labs that accelerated technician ramp-up and reduced escalations by 22%.
View project →